FendTag

Pro subscription terms

Last updated: 7 November 2026.

Your optional Pro subscription

Basic features are available without a paid subscription. Pro is optional and starts only when you explicitly claim a trial or choose a subscription. Creating an account does not start a trial or subscription.

Eligible customers receive one introductory trial lasting exactly 30 days from explicit activation. The trial is shared across no-card, monthly and annual routes. Upgrading preserves the original expiry; it never restarts or extends the trial. A no-card trial ends at that expiry and returns to Basic unless independent valid Pro access applies. Trial times are recorded in UTC and displayed in your local timezone.

Monthly billing is £2.99 per month. Annual launch billing is £19.99 per year. The future standard annual price is £24.99 per year. Payment details are required upfront when choosing a subscription. An eligible trial has £0 due today and the first charge occurs after its original 30-day expiry. Stripe shows the exact first charge date and amount before acceptance. No promotion code is required.

The annual launch deadline is 28 February 2027 at 23:59 Europe/London. Explicit annual subscription selection with payment details before this deadline secures £19.99/year, including when the first payment falls afterward. Qualifying subscribers keep that annual rate while continuously subscribed, including while Stripe retries a failed payment. A no-card trial alone does not reserve it. New annual subscriptions selected at or after the deadline cost £24.99/year. After cancellation and later resubscription, the then-current annual price applies.

Subscriptions automatically renew at the contracted recurring price unless renewal is cancelled. Cancel renewal through your account before the next charge. Cancelling during a trial prevents future renewal and charges while preserving Pro access through the original trial expiry. Cancelling a paid subscription preserves access through the paid-through date. Included Basic access remains.

Stripe processes subscription payments and manages failed-payment retries and reminders. If payment fails, Pro remains available only until your existing trial or paid-through date. There is no additional grace period. Your account then returns to Basic unless another valid source supplies Pro. Successful verified payment restores Pro for the paid billing period. Stripe cancels the subscription if its payment-recovery process is unsuccessful. Retrying payment does not restart or extend your trial.

One Pro subscription applies to your FendTag account. Features depend on the supported Gear or Emergency tag type. Your included Basic features do not require Pro.

To change between monthly and annual billing, cancel renewal and choose a new subscription after your current paid access ends. We do not apply an immediate interval change or an unconfirmed prorated charge.

Contact [email protected] about statutory cancellation, refunds or a faulty or misdescribed service. Cancelling renewal does not automatically issue a refund. Your statutory consumer rights are not excluded. A fully refunded billing period no longer supplies paid access; partial refunds do not shorten a paid period. An unresolved or lost payment dispute suspends access supplied by that subscription. Independent manual access is preserved.

After effective Pro access ends, your account returns to Basic and eligible Pro-only records are retained for 30 days. Renew within that window to access retained records again. After the deadline, those records become inaccessible and scheduled cleanup permanently deletes them; renewing does not recreate deleted records. Basic tags, activation and recovery messaging remain available. Billing and legally required records follow their separate retention rules.

Calder Signal Ltd (17492945), trading as FendTag, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Optional newsletter consent is separate from this subscription.

I agree to the Pro trial and, if selected, recurring subscription terms shown here.